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Ascend

Fehlerbehebung

Troubleshooting

DEVICE_LIMIT

The license is already active on another device. Request a device reset in your account (limits apply) or contact support.

Reset

After reset: restart Ascend and activate the key again. Reset never extends expiry.

Offline grace

Without server reachability Ascend stays usable about 7 days (configurable). Then: internet + sync.

License server unreachable

Check firewall/VPN. The API host must be reachable from your PC (HTTPS). Ascend.exe and AscendSetup use the same API base URL as the website.