Operator details and services used

• Stripe: Payments and refunds: email, order reference, amount, currency and payment status.
• PayPal: Payments and refunds: order and transaction data.
• CoinPay: Crypto payments: email, order reference, amount, currency and payment references. Blockchain transactions may remain publicly traceable.
• Resend: Transactional emails: recipient address and message content, including license keys where applicable.
• Discord: On optional sign-in or linking: account ID, display name and email where supplied. Required OAuth credentials and Discord API requests are used to check server membership and roles.

Access, erasure and retention

In Account → Settings → Privacy you can request a copy or erasure of your data. Email confirmation verifies your identity; the operator then processes your request. You can also exercise your rights without an account through the listed contact. The export covers attributable orders, license and device data, linked accounts, credit, trial and advertising records and optional shop analytics. Access tokens and full license keys are excluded from the export for security.

When an administrator processes a confirmed erasure request, attributable optional analytics events and order analytics attribution are removed. Contract, payment, license, credit and anti-abuse records require an individual review of whether and how long retention remains necessary. Submitting a request does not immediately delete the account. Raw optional analytics events are deleted in regular batches after 730 days. External services and backups are handled separately.

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Analyse facultative de la boutique

Uniquement avec votre consentement, nous mesurons les liens de parrainage, les pages visitées, les clics sur les produits, la durée de visite active, l’activité du panier, les inscriptions et les achats. Lors de la connexion ou de l’inscription, nous associons l’activité de la session en cours à votre compte client. Les administrateurs sont exclus. Les rapports et les exports sont réservés aux administrateurs de la boutique. Ces événements ne contiennent ni adresse IP ni paramètres de requête d’URL. Les événements bruts deviennent éligibles à la suppression après 730 jours. Les cookies de parrainage durent 30 jours, les cookies de session expirent 30 minutes après la dernière activité mesurée, et les cookies de visiteur et de consentement durent jusqu’à 365 jours. L’attribution des achats utilise la source enregistrée lors du paiement.

Les analyses facultatives comprennent également une estimation du pays des visites et des achats. Lorsque le serveur d’hébergement ou le proxy fournit cette information, nous conservons uniquement le code du pays, sans localisation précise ni adresse IP. Si aucun pays fiable n’est disponible, l’origine reste inconnue. Une estimation du pays ne prouve pas le lieu de résidence ; les connexions VPN, par exemple, peuvent indiquer un autre pays.

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Licences d’essai financées par la publicité

Lorsque vous demandez un essai gratuit, nous vérifions votre compte Discord associé et votre appartenance à notre serveur. Les étapes publicitaires se déroulent sur Work.ink et, éventuellement, Cuty. Au démarrage, nous envoyons une URL de retour aléatoire au fournisseur ; nous ne transmettons ni l’identifiant de votre appareil ni votre identifiant Discord à ces fournisseurs. Chaque fournisseur traite les données de visite conformément à sa propre politique de confidentialité. Pour limiter les essais gratuits, nous conservons votre compte sur le site, le produit, la date de création et les empreintes de l’identifiant de l’appareil, de l’identifiant Discord, de la licence et de la preuve publicitaire. Ces données d’éligibilité sont conservées après l’expiration ou la suppression d’une licence. L’identifiant de l’appareil est associé lors de la première activation du logiciel ; la session de déblocage expire après 30 minutes.

This policy explains how the operator of ASCEND processes personal data when you visit the website, make a purchase, use an account, activate Ascend, or request support.

1. Controller and contact

Email: [email protected]

Support: https://discord.gg/7syjqcCxmC

2. Data we process

• account and contact data, particularly your email address and WordPress account data;
• order and payment status, product, price, currency, and references supplied by the selected payment provider;
• license data such as the key hash or masked key, status, term, product code, and activation time;
• a hashed device identifier, installation token, and technical version data for device binding and abuse prevention;
• support messages and technically necessary server, security, and error logs.

Complete card, bank, or wallet credentials are processed by the relevant payment provider and are not stored in this website's license database.

3. Purposes and legal bases

We process data to perform the contract and provide downloads, accounts, license activation, term validation, and support; to comply with legal retention and recordkeeping duties; and for legitimate interests in IT security, fraud prevention, and reliable operation. Where consent is required, it is requested separately and may be withdrawn for the future.

4. Recipients and international transfers

The services listed above receive data needed for their respective functions. Payment providers also process payment data as independent controllers. Details of configured providers and any international transfers are listed in the section “Operator details and services used”.

5. Retention

We retain data for as long as necessary for the contract, license records, support, security, and legal obligations. It is then deleted or anonymized unless a legal duty or legitimate reason requires continued retention. Security and error logs are generally retained only for an appropriate period.

6. Cookies and security

WordPress uses technically necessary cookies for login, sessions, and account security. Optional cookies or third-party content must only be loaded in accordance with the consent solution used on this site. Encryption in transit, access controls, and hashed device identifiers help protect data, although no technical system can guarantee absolute security.

7. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to processing, and may withdraw consent. You may also complain to a competent data protection authority. Please use the contact details above to exercise your rights.

8. Changes

This policy may be updated when services, providers, or legal requirements change. The version published on this page applies.