Operator details and services used

• Stripe: Payments and refunds: email, order reference, amount, currency and payment status.
• PayPal: Payments and refunds: order and transaction data.
• CoinPay: Crypto payments: email, order reference, amount, currency and payment references. Blockchain transactions may remain publicly traceable.
• Resend: Transactional emails: recipient address and message content, including license keys where applicable.
• Discord: On optional sign-in or linking: account ID, display name and email where supplied. Required OAuth credentials and Discord API requests are used to check server membership and roles.

Access, erasure and retention

In Account → Settings → Privacy you can request a copy or erasure of your data. Email confirmation verifies your identity; the operator then processes your request. You can also exercise your rights without an account through the listed contact. The export covers attributable orders, license and device data, linked accounts, credit, trial and advertising records and optional shop analytics. Access tokens and full license keys are excluded from the export for security.

When an administrator processes a confirmed erasure request, attributable optional analytics events and order analytics attribution are removed. Contract, payment, license, credit and anti-abuse records require an individual review of whether and how long retention remains necessary. Submitting a request does not immediately delete the account. Raw optional analytics events are deleted in regular batches after 730 days. External services and backups are handled separately.

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Analisi facoltative del negozio

Solo con il tuo consenso misuriamo i link di referral, le pagine visitate, i clic sui prodotti, il tempo di visita attiva, l’attività del carrello, le registrazioni e gli acquisti. All’accesso o alla registrazione associamo l’attività della sessione corrente al tuo account cliente. Gli amministratori sono esclusi. I rapporti e le esportazioni sono disponibili solo agli amministratori del negozio. Questi eventi non contengono indirizzi IP né parametri di query degli URL. Gli eventi grezzi diventano idonei alla cancellazione dopo 730 giorni. I cookie di referral durano 30 giorni, quelli di sessione scadono 30 minuti dopo l’ultima attività misurata, mentre quelli del visitatore e del consenso durano fino a 365 giorni. L’attribuzione degli acquisti usa la fonte salvata al pagamento.

Le analisi facoltative includono anche una stima del Paese delle visite e degli acquisti. Quando il server di hosting o il proxy fornisce queste informazioni, conserviamo solo il codice del Paese, non una posizione precisa o un indirizzo IP. Se non è disponibile un Paese attendibile, l’origine rimane sconosciuta. La stima del Paese non dimostra la residenza; le connessioni VPN, ad esempio, possono indicare un Paese diverso.

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Licenze di prova finanziate dalla pubblicità

Quando richiedi una prova gratuita, verifichiamo il tuo account Discord collegato e la tua iscrizione al nostro server. I passaggi pubblicitari si svolgono su Work.ink e, facoltativamente, Cuty. All’inizio inviamo al fornitore un URL di ritorno casuale; non inviamo il tuo ID dispositivo o ID Discord a questi fornitori. Ogni fornitore tratta i dati delle visite secondo la propria informativa sulla privacy. Per limitare le prove gratuite conserviamo il tuo account sul sito, il prodotto, la data di creazione e gli hash dell’ID dispositivo, dell’ID Discord, della licenza e della prova pubblicitaria. Questi dati di idoneità rimangono dopo la scadenza o l’eliminazione di una licenza. L’ID dispositivo viene associato alla prima attivazione del software; la sessione di sblocco scade dopo 30 minuti.

This policy explains how the operator of ASCEND processes personal data when you visit the website, make a purchase, use an account, activate Ascend, or request support.

1. Controller and contact

Email: [email protected]

Support: https://discord.gg/7syjqcCxmC

2. Data we process

• account and contact data, particularly your email address and WordPress account data;
• order and payment status, product, price, currency, and references supplied by the selected payment provider;
• license data such as the key hash or masked key, status, term, product code, and activation time;
• a hashed device identifier, installation token, and technical version data for device binding and abuse prevention;
• support messages and technically necessary server, security, and error logs.

Complete card, bank, or wallet credentials are processed by the relevant payment provider and are not stored in this website's license database.

3. Purposes and legal bases

We process data to perform the contract and provide downloads, accounts, license activation, term validation, and support; to comply with legal retention and recordkeeping duties; and for legitimate interests in IT security, fraud prevention, and reliable operation. Where consent is required, it is requested separately and may be withdrawn for the future.

4. Recipients and international transfers

The services listed above receive data needed for their respective functions. Payment providers also process payment data as independent controllers. Details of configured providers and any international transfers are listed in the section “Operator details and services used”.

5. Retention

We retain data for as long as necessary for the contract, license records, support, security, and legal obligations. It is then deleted or anonymized unless a legal duty or legitimate reason requires continued retention. Security and error logs are generally retained only for an appropriate period.

6. Cookies and security

WordPress uses technically necessary cookies for login, sessions, and account security. Optional cookies or third-party content must only be loaded in accordance with the consent solution used on this site. Encryption in transit, access controls, and hashed device identifiers help protect data, although no technical system can guarantee absolute security.

7. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to processing, and may withdraw consent. You may also complain to a competent data protection authority. Please use the contact details above to exercise your rights.

8. Changes

This policy may be updated when services, providers, or legal requirements change. The version published on this page applies.